FAQ

We recommend booking at least 24–48 hours in advance, especially during peak seasons (summer, holidays, and Disneyland busy periods). Same-day delivery is often available depending on location and inventory — just reach out and we’ll do our best to accommodate you.

Yes. We deliver directly to hotels, resorts, Airbnbs, and private residences throughout the L.A., Hollywood, Anaheim, and Palm Springs areas. Just provide your address at checkout and we’ll coordinate a convenient delivery window.

While we can deliver just about anywhere, please make sure you make the proper arrangements with the hotel, resort, or vacation rental you are staying at to ensure there are no delays or interruptions in your service during your stay.

Yes — delivery and pickup are included in the daily rate within our standard service area. No hidden fees.

Yes. Rentals are at least 24 hours. We deliver one day and pick up on a later day — not drop-off and pickup on the same day.

Cancellations made 48 hours or more before your scheduled delivery receive a full refund. Cancellations within 48 hours are non-refundable. We’re happy to reschedule when possible.

Contact us immediately. We’ll arrange a quick swap or repair at no extra charge. We keep backup units ready so your day isn’t interrupted.