Rental terms

By booking a Scoot SoCal mobility scooter you agree to these terms. This is a private-pay rental. We are not a Medicare billing site.

Cancelation

Cancellations made 48 hours or more before your scheduled delivery receive a full refund. Cancellations within 48 hours are non-refundable. We’re happy to reschedule when possible.

Damage responsibility

You are responsible for the scooter from delivery until pickup. Reasonable wear is expected. Loss, theft, or damage beyond normal use may be charged at repair or replacement cost. Tell us immediately if something happens.

Theme parks and venues

Theme-park, hotel, and venue rules are the rider’s. We deliver a mobility scooter; we do not guarantee park admission, DAS, or device policies inside a property.

Who may ride

The scooter stays with the booked guest. Do not hand it off to another party. You must be reachable by the mobile number on the reservation.

Delivery

Delivery and pickup are included in the daily rate within our standard service area. Arrange hotel or property acceptance so staff will receive the scooter. Same-day delivery is offered before the published cutoff when inventory exists.

Pricing

Rentals are at least 24 hours: pickup cannot be the same calendar day as delivery. You pay the server-calculated total: calendar days in the rental window (delivery day through pickup day) times the class daily rate, plus the tax rate in effect at checkout.